Frequently Asked Questions

Our standard lead time is 4 to 6 weeks for unfinished cabinets and 6 to 8 weeks for cabinet we finish with paint or stain, finished cabinets. Cabinets ship via freight and will arrive at their destination within 3 to 5 days after they ship. Please Note: Lead times may vary seasonally, so if you're on a tight timeline, we recommend you reach out to customer service to confirm our current lead times.

Yes, we allow pick-up at our factory located in central Pennsylvania. Contact customer service if you'd like to make the necessary arrangements.

We accept Visa, Mastercard, Discover and American Express. You can also choose to pay through PayPal, ACH transfer or by check (you order will be processed after the check has cleared).

Yes, due to the custom nature of the product we require full payment before we begin building your custom cabinets.

Our cabinet sides are built with pre-finished 1/2" furniture grade Birch plywood sides. If you want the exposed sides to match the wood species of the face frame or if you want us to finish your cabinets, you must choose a look for the exposed sides.

We offer three options for exposed cabinet sides.

1. Skin- On each cabinet product, you can request that we include a 1/4" matched species plywood skin. This skin will attach to rest behind the face frame making the side flush and flat. Or you can purchase beadboard plywood sheets from our accessories section that you can cut to size and use for exposed cabinet sides.
2. Skin with Decor Door- On each cabinet product, you can request that we include a 1/4" matching skin to rest behind the face frame to make the side flush and flat along with a 3/4 thick decorative door to mount over the skin panel. Inset cabinets will have the decor door built into a 3/4 flush side.
3. 3/4 Flush Side - This is a special request that you can make in the advanced options section on each cabinet. You can request that we build the exposed side(s) in 3/4 flush matched species plywood (Oak, Maple, Cherry or Hickory). (Our cabinets come standard with pre-finished birch interior, when you choose "3/4 flush side" the cabinet will have an unfinished interior on that side(s))

Yes, our products are constructed from solid hardwoods and furniture-grade plywood. Our plywood is CARB2 compliant for restricted formaldehyde emissions. No particleboard or fiberboard is used in our cabinetry construction.

Smooth Surface: Maple wood typically has a smooth and tight grain pattern, which provides an excellent surface for achieving a flawless paint finish. This allows paint to adhere evenly and results in a uniform appearance.

Absorbency: Maple wood has a relatively low absorbency compared to other woods, which means it doesn't soak up much paint. This unique characteristic helps prevent the paint from blotching or streaking, resulting in a more consistent and professional-looking finish.

Stability: Maple is known for its stability and resistance to warping, shrinking, or expanding with changes in varying environmental conditions such as temperature and humidity. Its stability helps maintain the integrity of the painted surface over time, reducing the likelihood of cracking or peeling.

Durability: Maple wood is durable and strong, making it well-suited for high-traffic areas such as kitchens and bathrooms. When properly primed and painted, maple cabinets and furniture can withstand daily wear and tear while retaining their beauty for many years to come.

Combining its smooth surface, low absorbency, stability, and durability, maple stands out as an excellent choice for painting projects, ensuring a professional-quality finish built to stand the test of time. Oak can be painted upon request, but you will see and feel the pronounced woodgrain. This also allows dust to settle in the grain requiring more maintenance.

We always include free clear-coat interiors for both finished and unfinished cabinets.

Our cabinets are built to order. Everything we sell is custom-built, especially for you, by our master craftsmen. There is no finer or better-built cabinet available anywhere. That's just one of the reasons we have so many great reviews!

The interior of our glass-door cabinets will be made with the wood species you request for the cabinet. When you request finishing on thse cbainets the interior will be finished to match.

Our cabinets come prep sanded to 150 grit., but you may have some final prep sanding to do before you proceed to finishing depending on what product and method you are using. We sand with 120 grit sand paper before we apply our stain or pain then we follow up with hand sanding with 500 grit before applying our final top coat.

Our cabinets are prep-sanded with 150-grit sandpaper. Then we apply a deep penetrating stain to all surfaces. (If you want the exposed sides finished you must upgrade the sides to have matching wood species.) All surfaces are then hand-wiped to remove excess stains. We then seal the cabinets to repel moisture and prevent expansion and contraction. Then we hand sand the cabinets with 500 grit sandpaper before receiving the final top coast. The final topcoat is a clear polyurethane conversion varnish 20 sheen. Our conversion varnish is fast-drying and acid-cured. If you choose for us to paint your cabinets, the paint would be applied after the sealer and seal sanding with 500 grit sandpaper. Then we apply the final clear protective top coat. Our paint is also 20 Sheen which is considered a Satin finish.